PRIVACY POLICY
Last Updated: 23/9/24
At Robo Challenge, we are committed to safeguarding and preserving the privacy of our visitors and customers. This Privacy Policy outlines how we collect, use, and protect the personal data you provide to us, in compliance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
Information We Collect
We may collect and process the following data about you:
PERSONAL IDENTIFICATION INFORMATION: Such as your name, email address, phone number and company details when you fill out forms on our contact us page.
USAGE DATA: Information about your use of our website, such as IP address, browser type, pages visited and the time spent on our site.
COOKIES: We use both essential and non-essential cookies to enhance user experience and analyze site traffic. Non-essential cookies, such as those for analytics, require your consent and help us understand how visitors interact with our site.
How We Use Your Data
We collect and process your personal data for the following purposes:
- To provide and manage our services to you.
- To respond to your inquiries or process your requests.
- To improve our website and services based on usage analytics.
- To comply with any legal obligations.
Legal Basis for Processing
We process your data based on:
CONSENT: When you voluntarily provide us with your information.
CONTRACTUAL OBLIGATIONS: When processing is necessary to fulfil a contract with you.
LEGITIMATE INTERESTS: For purposes such as improving our website, safeguarding our services, or providing a better user experience.
LEGAL OBLIGATIONS: When processing is required by law.
Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Once data is no longer needed, it will be securely deleted or anonymised.
Sharing Your Data
We do not sell or rent your personal information to third parties. However we may share your data with:
SERVICE PROVIDERS: who help us run our business (e.g., hosting, analytics).
LEGAL AUTHORITIES: if required by law or to protect our rights and property.
International Data Transfers
Your personal data may be transferred to, and processed in, countries outside the UK and the European Economic Area (EEA). We ensure that such transfers comply with applicable data protection laws and safeguard your rights through appropriate contractual clauses or other legal mechanisms.
Your Rights
Under the UK GDPR, you have the following rights concerning your data:
RIGHT TO ACCESS: You can request a copy of the personal data we hold about you.
RIGHT TO RECTIFICATION: You can request corrections to your personal data if it’s inaccurate or incomplete.
RIGHT TO ERASURE: You can request the deletion of your personal data, under certain conditions.
RIGHT TO RESTRICTION OF PROCESSING: You can request that we limit the processing of your personal data.
RIGHT TO DATA PORTABILITY: You can request that we transfer your data to another organisation or directly to you.
RIGHT TO OBJECT: You can object to our processing of your personal data, under certain circumstances.
To exercise any of these rights, please contact us at:
EMAIL: info@robochallenge.co.uk
PHONE: +44 (0)1213 669 752
ADDRESS: 160 Aston Hall Road, Aston, Birmingham, B6 7LA
Security of Your Data
We take data security seriously and implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and, where appropriate, notified to you via email.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
EMAIL: info@robochallenge.co.uk
PHONE: +44 (0)1213 669 752
ADDRESS: 160 Aston Hall Road, Aston, Birmingham, B6 7LA